Jobs

Energycentric, a leading energy management company, is currently seeking a highly motivated and customer-oriented individual to join our dynamic Energy Bureau Services team as a Customer Support Coordinator. As the main point of contact between our clients and internal staff, this role requires an outstanding level of professionalism, interpersonal skills, and attention to detail. The successful candidate will play a pivotal role in ensuring the delivery of excellent service standards to our clients by working closely with our in-house team of energy specialists. You will be responsible for resolving any billing queries related to electric and gas consumption, ensuring that clients [...]

We are looking for a customer-oriented support coordinator within our Energy Bureau Services team.In this role you will act as a liaison, resolving any emerging problems and queries raised by our clients.The target is to ensure excellent service standards, maintain high customer satisfaction and resolve queries accurately and in a timely fashion. APPLY NOW

Duties and Responsibilities Our tenant billing department is looking for a Billing and Customer Service Administrator to join our busy team. In this role you will be required to: - Perform all billing functions by collecting and entering data into the financial system, creating invoices for submission, reviewing invoices for accuracy, and resolving billing issues as they arise. - Assist with payments allocation and the implementation of our credit control procedures. - Provide customer service via our client portal, emails, and telephone. - Assist with the onboarding of new clients and setting up their billing requirement. Skills You will need to [...]